Services

The full service surface, in one place.

Five operational areas, run end-to-end on infrastructure we own. Day-to-day client-facing engagement runs through our operating brand, TFGI Marketing. Below is what sits behind it.

Service areas

Sales operations

Contracted representation

Outsourced outside-sales coverage for wholesale and e-commerce brand partners. We carry the territory: prospecting, qualification, conversations, quoting, follow-through, and retention. Pipeline visible to the partner in real time.

  • Contracted sales representation with documented commission structure
  • 1:1 quote generation against live partner pricing
  • Order capture from buyer email, parsed and linked to CRM deals
  • Named account-management point of contact per active partnership

Marketing operations

Compliant outbound at scale

Opt-in-gated email and SMS outbound infrastructure with a defense-in-depth compliance posture. Every send passes a multi-stage pre-flight audit before any recipient is contacted.

  • Opt-in list building with verified-source onboarding only
  • Drip sequencing and one-shot campaigns with bounce/complaint feedback loop
  • Suppression list (do-not-contact + opted-out + invalid) checked at queue and at send
  • SMS per-recipient local-time floor enforcement
  • Pre-send audit: below-cost guard, stale-data block, date-freshness, banned-phrase scan

Data operations

Pricing, catalog, lead intel

The operational data backbone behind every quote and every campaign. Pricing reconciles daily across multiple authoritative supplier feeds; lead acquisition runs through paid-API verification and a unified master suppression list.

  • Dual-source verified buyer pricing with a deterministic cross-source resolution rule
  • Per-SKU availability and forecast horizon out to 35 weeks
  • Marketplace seller discovery for lead acquisition across multiple platforms
  • Paid-API email verification and de-duplication against the master suppression list
  • Tier scoring — deliverability, role-address detection, prior engagement

Document & reporting operations

Secure delivery

Sensitive partner and buyer documents move through an authenticated download portal. Standardized partner reporting runs on a documented schedule and is auditable against external ledgers.

  • Authenticated, OTP-verified, signature-gated PDF delivery
  • Per-recipient one-time grants, watermarking, full audit trail
  • Custom buyer-specific catalog and price-list generation
  • Monthly partner statements: revenue, paid invoices, retention metrics, reconciled commission

Reconciliation & CRM

Daily drift detection

An internal CRM stitches every deal to its purchase orders, invoices, and payment events. A daily reconciliation agent compares four independent sources and surfaces drift on the same day it occurs.

  • Deal-to-PO-to-invoice-to-payment linkage with full audit trail
  • Daily reconciliation across CRM, partner ledger, payment records, and ingested email
  • Same-day alerts on missing POs, unmatched invoices, payment gaps, stale deal states
  • Dependency-checked deletes — no orphaned references; no silent data loss
Operational standards

Compliance, accuracy, and accountability are checks, not slogans.

Send compliance

CAN-SPAM and TCPA enforced at queue time and at dispatch time. Suppression list checked twice per send. SMS per-recipient local-time floor. Unsubscribe honored immediately and is one-click.

Pricing accuracy

Buyer-facing prices reconcile across multiple authoritative supplier feeds with a deterministic resolution rule. Pre-send audit blocks any below-cost or stale-data condition. No hand-typed numbers reach a customer.

Data security

Sensitive documents move through an authenticated portal with OTP verification, signature, watermarking, and one-time grants. Per-recipient audit trail. No public links to internal documents, ever.

Reconciliation

Daily four-source reconciliation surfaces drift the same day it occurs. Partners and clients are notified of discrepancies before their own audit cycle reaches them.

Brand partnerships and operational inquiries.

Engagements start with a 30-minute scope call. Active sales engagements run through TFGI Marketing.

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