Policy
Email List Source & Anti-Spam Policy
Effective date: March 5, 2026
This policy describes how The Frazier Group Inc. sources email addresses, obtains consent, and manages sending practices for marketing and business communications (including outreach supporting Smart Brand Deals, LLC).
1) How we source email addresses (no purchased or scraped lists)
We do NOT purchase, rent, scrape, or harvest email lists. We obtain email addresses from:
- Website opt-in and inquiry forms on https://thefraziergroupinc.com (newsletter/updates, contact, quote/wholesale inquiry)
- Business contacts who provided their email in connection with a request, transaction, or ongoing business relationship, where outreach is permitted by law and aligned to the relationship
- Offline events/referrals where the person requested follow-up or clearly consented to receive updates
- Inbound requests (people who email us first)
2) Proof of consent and recordkeeping
- For form sign-ups: we retain signup date/time and the source page/form (and IP address when captured).
- For manual additions: we document the relationship context and the consent basis, and we honor opt-out immediately.
3) Sending practices and content standards
- Accurate sender identity and contact details
- Non-deceptive subject lines and content
- Clear unsubscribe mechanism in every marketing email
- Valid physical mailing address in the footer
- Prompt removal of unsubscribes and maintenance of a suppression list
4) List hygiene (bounces/complaints)
- Hard bounces are removed from future sends
- Repeated soft bounces are suppressed
- Complaints are monitored; if complaint rates increase, we tighten targeting and/or move to confirmed opt-in
5) Contact
Email: compliance@thefraziergroupinc.com
Website: https://thefraziergroupinc.com
Address: The Frazier Group Inc, 1701 Parkside Place, Indian Harbour Beach, FL 32937