Services

The full service surface, in one place.

Five operational areas, run end-to-end on infrastructure we own. Day-to-day client-facing engagement runs through our operating brand, TFGI Marketing. Below is what sits behind it.

Service areas

Sales operations

Contracted representation

Outsourced outside-sales coverage for wholesale and e-commerce brand partners. We carry the territory: prospecting, qualification, conversations, quoting, follow-through, and retention. The partner gets their own named login to the same system we work in, not a report we choose to send.

  • Contracted sales representation with documented commission structure
  • 1:1 quote generation against live partner pricing
  • Order capture from buyer email, parsed and linked to CRM deals
  • Named account-management point of contact per active partnership

Marketing operations

Compliant outbound at scale

Opt-in-gated email and SMS outbound infrastructure with a defense-in-depth compliance posture. Every send passes a multi-stage pre-flight audit before any recipient is contacted.

  • Opt-in list building with verified-source onboarding only
  • Drip sequencing and one-shot campaigns with bounce/complaint feedback loop
  • Suppression list (do-not-contact + opted-out + invalid) checked at queue and at send
  • SMS per-recipient local-time floor enforcement
  • Pre-send audit: below-cost guard, stale-data block, date-freshness, banned-phrase scan

Data operations

Pricing, catalog, lead intel

The operational data backbone behind every quote and every campaign. Pricing is rebuilt from the supplier’s own price lists and invoices as they arrive; lead acquisition runs through a paid verification API and a unified master suppression list.

  • Buyer pricing taken from supplier price lists and invoices, with a deterministic rule when sources disagree
  • Per-SKU availability reflecting warehouse receipts, not purchase orders
  • Marketplace seller discovery for lead acquisition across multiple platforms
  • Paid-API email verification and de-duplication against the master suppression list
  • Tier scoring — deliverability, role-address detection, prior engagement

Document & reporting operations

Secure delivery

Sensitive partner and buyer documents live in the counterparty’s own account rather than moving as attachments. Partner reporting is a live surface rather than a document we mail out, and it is auditable against external ledgers.

  • Account-gated document upload and review, stored outside the public web root
  • Retrieval only by a named, logged-in administrator, with an attributed approval trail
  • Custom buyer-specific catalog and price-list generation
  • Live commission reporting the partner can open themselves, plus a daily team digest

Reconciliation & CRM

Daily drift detection

An internal CRM stitches every deal to its purchase orders, invoices, and payment events. A daily reconciliation agent compares four independent sources and surfaces drift on the same day it occurs.

  • Deal-to-PO-to-invoice-to-payment linkage with full audit trail
  • Daily reconciliation across CRM, partner ledger, payment records, and ingested email
  • Same-day alerts on missing POs, unmatched invoices, payment gaps, stale deal states
  • Dependency-checked deletes — no orphaned references; no silent data loss
Operational standards

Compliance, accuracy, and accountability are checks, not slogans.

Send compliance

CAN-SPAM and TCPA enforced at queue time and at dispatch time. Suppression list checked twice per send. SMS per-recipient local-time floor. Unsubscribe honored immediately and is one-click.

Pricing accuracy

Buyer-facing prices come from the supplier’s own price lists and invoices, with a deterministic rule when sources disagree. Pre-send audit blocks any below-cost or stale-data condition. No hand-typed numbers reach a customer.

Data security

Sensitive documents live in the counterparty’s own account, stored outside the public web root and streamed only to a named, logged-in administrator. Every approval attributed and audited. No public links to internal documents, ever.

Reconciliation

Daily four-source reconciliation surfaces drift the same day it occurs. Partners and clients are notified of discrepancies before their own audit cycle reaches them.

Brand partnerships and operational inquiries.

Engagements start with a 30-minute scope call. Active sales engagements run through TFGI Marketing.

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